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Windows 10 crashes on sleep
Windows 10 crashes on sleep






I dealt with it for a while not knowing what the problem was and have slowly tried to fix the problem myself but others with similar problems online dont have solutions that have worked for me yet.

windows 10 crashes on sleep

I think I downloaded a bios update around that time (I'm fairly certain I downloaded an update of some sort around the time that the problem started but im not sure that it was a bios update) but I'm not positive but other than that no hardware or software changes have been made. My laptop last worked fine sometime in mid November. All I know is if I close my laptop or manually send it to sleep mode and then attempt to wake it up, then the computer crashes and has to restart. Have a great not sure if the computer crashes going into sleep mode or trying to wake up from it. Right-click Intel (R) Management Engine Interface and click Update Driver Software.Ģ) Select Search automatically for driver software. Windows will automatically help you update the correct driver once you restart.ġ) Open Device Manager expands System devices. Right-click Intel (R) Management Engine Interface and click Uninstall.Ģ) When prompted with the uninstall confirmation, check the box for Delete the driver software for this device, and then click OK to continue.ģ) Reboot your computer. It should automatically download and install the latest updates and drivers for your PC.ġ) Open Device Manager. Next thing, I would suggest here is to update the BIOS and Chipset drivers for your PC, from our HP support website, using this link.Īlso, download and install HP support assistant on your PC. This Utility keeps your system up-to-date, detecting which driver updates are relevant to your computer. Meanwhile, you may try to install the Intel® Driver Update Utility.

windows 10 crashes on sleep

Use the following steps to perform a hard reset on a computer: Decreasing stored power is sometimes referred to as a "Hard Reset". Perform a Hard reset on the notebook: Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. In the meantime, let's try these steps here: Have you tried to update the Bios? Most of the times updating the Bios helps to resolve the issue.

windows 10 crashes on sleep

Have you tried to update the drivers either using Windows update or using HP Support Assistant? Have you made any hardware/software changes?ĭo you get an error message when the computer restarts? Thank you for posting your query, I'll be more than glad to help you outĪs I understand, your notebook crashes when waking up from sleep mode.ĭon't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: This is a great place to get support, find answers and tips,








Windows 10 crashes on sleep